Terms & Conditions

TERMS AND CONDITIONS The following terms of engagement apply to all work carried out by BR Sports except as otherwise agreed. The expression “we”, “us”, and “our” refer to BR Sports and “you” and “your” refer to our client. These terms and conditions will apply to any services which we provide to you and will usually be supplemented by a letter dealing amongst other things with the specific services to be provided and the fees payable. These terms and conditions may be revised from time to time and a copy will be sent to you to replace these, and the revised terms and conditions will apply from the date you receive them. You are of course free to terminate the arrangement between us if you do not accept the revised terms and conditions. Our Service Scope of our Services The scope of the services we have agreed to provide for you in any matter will be agreed between us and confirmed in our Client Care Letter. You agree that you do not require us to provide you advice or further services in relation to any aspect outside of the scope of the services so agreed. Level of service We will regularly update you by telephone or in writing with progress on your matter in particular, following key events or stages in your matter. We will always endeavour to communicate with you in plain language. Whenever there is a material change in circumstances, we will update you on whether the likely outcomes still justify the likely costs and risks associated with your matter. We will continue to review whether there are alternative methods by which your matter can be funded. We will update you on the likely timescales for each stage of this matter and any important changes in those estimates. Provision of Information To assist us in carrying out the work as efficiently as possible, you will need to ensure that all information provided is to the best of your knowledge complete, accurate and up to date. You should also notify us of any changes or variations to that information which may arise after the date it is passed to us and of any new circumstances that might be relevant to the work we are undertaking. Responsibility for Work Basit Raza will carry out the work in this matter and, if different, the person with overall responsibility for your matter will be confirmed in our Client Care Letter.  We may use a barrister from time to time upon the relevant area in which we are advising clients.   Regulation We provide legal advice to clients. However, we are not a law firm and do not carry out any reserved legal activities as defined in section 12 of the Legal Services Act 2007. We are not subject to the SRA’s compulsory indemnity insurance requirements. We do not conduct litigation, provide employment law advice or provide immigration advice and services.  We are not authorised by the Solicitors Regulation Authority (“SRA”) or any other regulator. This means that clients of BR Sports are not entitled to claim from the SRA compensation fund. Under the Legal Services Act 2007, we are permitted to provide non-reserved legal services in England and Wales without being a law firm authorised by the SRA.  Basit Raza, Director of BR Sports Consultancy Limited, is a qualified Solicitor in England and Wales and is authorised and regulated by the SRA in his personal capacity under SRA ID 812152. Basit Raza is required to continue to maintain the highest level of ethical and professional standards as set out in the SRA principles and the SRA Code of Conduct for Solicitors. These include the duties to act with honesty and integrity and in the best interests of the clients and obligations relating to confidentiality and conflicts of interest. These are available on the SRA website https://www.sra.org.uk/ BR Sports is a trading name of BR Sports Consultancy Limited, registered in England and Wales under company number 14083887 and whose registered office is 5 Wickliffe Gardens, Wembley, HA9 9LG. Complaints We are committed to high quality legal advice and client care and aim to offer all our clients an efficient and effective service, and we are confident that we will do so in this case. However, if you would like to discuss how the service to you could be improved, the level of your bill, or should there be any aspect of our service with which you are not satisfied, please contact Basit Raza on 07866 985 982 and info@brsports.co.uk.  We have eight weeks to consider your complaint. If for any reason we are unable to resolve the problem between us within that timeframe, then you may ask the Legal Ombudsman to consider the complaint.  Please be aware that any complaint to the Legal Ombudsman must usually be made within six months of your having received a final written response from us about your complaint. Complaints to the Legal Ombudsman must usually be made within six years of the act or omission about which you are complaining occurring; or within three years from when you should have known about or become aware that there were grounds for complaint. However, the Legal Ombudsman will not accept complaints where the act or date of awareness was before 6 October 2010. For further information, you should contact the Legal Ombudsman on 0300 555 0333 or visit www.legalombudsman.org.uk. If you think a solicitor might be dishonest or you have concerns about their ethics or integrity, you also have the right to notify our regulator, the Solicitors Regulation Authority (SRA). There are no time limits for making a report but there are limits on what the SRA will consider. Please note that the SRA is not able to deal with issues of poor service (complaints of this nature should instead be referred to the Legal Ombudsman). For further information about the SRA’s role, please visit: https://www.sra.org.uk/consumers/.  Our Charges Professional Fees Unless and until either an alternative fee arrangement has been agreed and confirmed in writing by us, the basis for calculation of our fees is primarily by reference to the time spent by the fee earner(s) dealing with the matter (including any time which we spend travelling) and will be charged at an hourly rate. Where relevant, the hourly rates applicable to your matter will be confirmed to you in our Client Care Letter. We may from time to time review our charging rates and will notify you immediately in writing of any changes which are applicable to your matter. Our current rates from time to time may not be appropriate in cases of exceptional complexity or urgency or where specialist knowledge is required. Where it becomes apparent that such circumstances exist, we will notify you of this. Matter not concluded Unless otherwise agreed in writing, our fees are payable whether or not a matter is successfully concluded. If any matter does not proceed to completion for any reason during the period in which we are instructed, then we will be entitled to charge for work done on an hourly basis plus expenses and or by proportion of the agreed fee as set out above but, at its absolute discretion, we may waive part or all of such entitlement to fees. Estimate of Costs We will provide you at the outset of a matter with the best possible information on our costs and will update this information as the matter progresses. As you will appreciate however, a matter can often end up taking quite a different shape from that envisaged at the time when it starts. Accordingly, it can be difficult to come up with a clear estimate. However, as matters progress, we should be able to provide you with more detailed estimates of our likely costs and will keep this under review with you. Limits Whilst it is often not possible to estimate charges in advance, it is open to you to notify us of any limit which you wish to impose on our charges after which further reference will be made to you. We will advise you when it appears that any costs estimates or limits are close to being exceeded. Notwithstanding any estimates or costs limits however, the final bill will be a product of the amount of time our fee earner spends on the matter and our agreed fee rates; any estimates provided are neither intended to be a cap nor a target billing figure. Therefore, if significant further work is required in addition to that currently envisaged or if the timetable is extended significantly, our fees will be greater than our indicative estimates. Should it become apparent at any time during the course of the matter that significant further work will be required, we shall of course let you know. Billing arrangements Timing of bills We will normally send you a final bill for the settlement of our services at the end of the matter. However, if the matter is ongoing, we may render interim bills at agreed intervals. Payments on account We may ask you to pay sums of money from time to time on account of the anticipated fees. We will offset any such payments against your final bill. Total fees may be greater than any advance.  Settlement of bills Accounts are to be paid by you when due, whether or not the amounts concerned may ultimately have to be paid by another party. Bills are to be settled in full within 30 days of receipt. If any payment on account is not made or a bill is not settled in accordance with these terms, we reserve the right to decline to act further for you. Concerns over your bill If you are not satisfied with the amount of our fees, please contact us. Objections about the amount of our fee will be handled by way of our complaint’s procedure.   Lien over papers and documents Following the conclusion of your matter, we are entitled to retain your file of papers and documents while there is money owing to us for fees.   Cybercrime and Email Fraud It is unfortunate that Cybercrime and email fraud targeted at law firms and their clients is on the increase. Fraudsters are using very sophisticated methods to manipulate IT and intercept communications. Confirmation of our bank details Our bank account details will be confirmed in our client care letter and invoice that will be sent to you. We will not be changing our bank account details during the course of dealing with your matter so the account details we confirm in the client care letter and any invoice will stay the same throughout the lifetime of your matter. If you ever receive any other communication purporting to come from us and which purports to change our bank account details or to request that you send funds to another account, please do not rely on this and immediately contact us by telephone. Even if the request appears to have come from us, you must never send funds to another account unless you have verified this with us. We cannot take any responsibility for any losses where funds are transferred to other accounts that have not been verified by us. Sending funds to our bank account(s) Prior to transferring any funds to our account, we recommend you contact us to verify our account details. Wherever possible, you should Basit Raza by telephone at 07866985982 to confirm the bank details.  Limitation of Liability Reliance by third parties   Advice rendered by us is provided for the purpose of the instructions to which it relates and for your benefit. It may not be used or relied on for any other purpose or by any person other than you without our prior agreement. Liability in respect of other parties We will use all reasonable endeavours to ensure that all information provided by us is accurate but we cannot account for the accuracy of information provided by or obtained from third parties. We shall not be liable for any decision made or action taken by you or others based upon reliance on or use of information or advice provided by or obtained from third parties. Where we are asked to recommend the services of another advisor or service provider, we will do so in good faith, but without liability and without warranting the ability or standing of that person or firm. We will not be responsible for the quality of the services provided by that person or firm. Confidentiality We owe you a duty of confidentiality in respect of information relating to you which we obtain during the course of our retainer. All such information will be regarded as, and kept confidential at all times unless you instruct us to disclose information or except in the circumstances set out within these Terms. Our duty of confidentiality to you is subject to any disclosures we are required to make in good faith to the police, governmental, regulatory or supervisory authorities in relation to any statutory or regulatory obligations. In particular, we are required, without your knowledge or consent, to report any awareness or suspicion of money laundering in relation to the proceeds of any crime. We can also be ordered by the Government Agencies to disclose information and answer questions about your private affairs, again without your knowledge and consent. Conflict An actual or potential conflict between your interests and the interests of another client of the firm may arise during the course of a matter. If this situation arises during our dealings with you, we will discuss the position with you and determine the appropriate course of action. Equality & Diversity We are committed to promoting equality and diversity in all of our dealings with clients, third parties and employees. Please contact us if you would like a copy of our equality and diversity policy.